Verizon listening, kills off planned $2 convenience fee
And just like that, Verizon has killed off their proposed $2 convenience fee. Verizon said it "made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions."
“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.